ALEX Admin - Privacy

Privacy Policy

Privacy Policy Type of website:

Ecommerce Effective date: April 15, 2022 myassistantalex.com is owned and operated by Alex Technologies Inc.
Alex Technologies Inc can be contacted at: sales@myassistantalex.com
(800) 767-5446 4205 27th St #4 Vernon V1T4Y3

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the folowing:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy. This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. Data Collected Automatically When you visit and use our Site, we may automatically collect and store the following information:

Location;
Clicked links; and
Content viewed.

Data Collected in a Non-Automatic Way We may also collect the following data when you perform certain functions on our Site:

First and last name;
Age;
Date of birth;
Email address;
Phone number;
Address;
Payment information;and

This data may be collected using the following methods:

ALEX Technologies Inc.
Uploaded documents

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy. The data we collect automatically is used for the following purposes: 1. Mortgage documents. The data we collect when the user performs certain functions may be used for the following purposes:

Mortgage Lending
To Connect you to your mortgage Professional, or if you’re a mortgage professional to connect you to a borrower;
To enforce our terms;
To provide/give mortgage planning advice;
To complete and track your mortgage application;
To prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches;
To collect data on our services;
To improve our service
To contact mortgage professionals for the purpose of marketing, promotional offers, updates, and to contact borrowers on behalf of their mortgage professional to use our services, and any other purpose set out in our Privacy Policy and as permitted by the preferences you have indicated;
To personalize your experience while using our services; and
To provide you with any additional information you may request.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved and up to 7 years after for legal purposes. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. of administering your mortgage application, we will share your personal information with the mortgage professionals and as applicable, the appropriate third party lending institution.

Consent

By using our Site, users agree that they consent to:

The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.

In addition to permissions already granted under this Privacy Policy by you, we may provide, disclose or transfer your Personal Information with your consent provided either as a part of the services you receive from us or in writing by you otherwise. For the purposes of administering and tracking your mortgage application, we will share your Personal Information with the appropriate third party lending institution and/or mortgage professional. Please note that if the lending institution and/or mortgage professional requires additional consents, you shall provide those consents directly to such lending institution and/or mortgage professional.

Who We Share Personal Data

With Alex Technologies Inc, We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. Third Parties, marketing and Lenders.

We may share user data with the following third parties:

Lending Companies.

We may share the following user data with third parties:

Financial institutions.

We may share user data with third parties for the following purposes:

Mortgage lending
Mortgage application
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Protecting, retaining and storing your personal information

Protection: In order to help prevent unauthorized access to, maintain data accuracy and ensure the correct use of your information, we have put in place commercially reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect through our website. That said, we cannot guarantee that information provided to us through our website will remain private, or that the information you transmit to us over the Internet will not be intercepted.
Storage: Borrower and Mortgage Professional information is currently stored at Wayside Press in the Canada region. Some third-party tools we use to assist Mortgage Professionals may reside in a jurisdiction where the third-party tools operate. For example, Intercom stores Mortgage Professional names and emails for customer support. Alex Technologies is not held responsible for Borrower data obtained through Alex Technologies and moved elsewhere by the Mortgage Professional. However, Alex Technologies Inc retains the right to transfer your information to an affiliate or third party to protect the information or for internal business reasons as we see fit. BY AGREEING TO THIS PRIVACY POLICY, YOU AGREE AND CONSENT TO US DOING SO WITHOUT YOUR FURTHER CONSENT.
Identification: To help prevent unauthorized access to your Personal Information you are responsible for keeping the username and password (collectively, “ID”) that you receive upon registration with our Services private and confidential. You are solely responsible for preventing the unauthorized use of your ID. If you suspect that your information has been compromised or that your account has been accessed without your consent, please contact us immediately at sales@myassistantalex.com or (800) 767-5446
Retention: You may be able to add, update, or delete certain information through Alex Technologies Inc. When you update information, however, we may maintain a copy of the unrevised information in our records for legal compliance purposes. Any information that cannot be updated or deleted through Alex Technologies Inc will require you to contact the Mortgage Professional for further assistance. We retain the information we process for as long as needed to provide services to the Mortgage Professional. We may retain some of the information for reasons including, but not limited to, compliance with applicable Provincial, banking and lending regulations, resolving disputes, and enforcing our agreements. We may also continue to use any aggregated or de-identified information but not in a manner that would identify you personally.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company. If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

How We Protect Your Personal Data

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here: Wayside press sales@waysideco.ca (800) 663-6432 3304 33 St Vernon BC

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company. If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

Functional cookies Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
Targeting cookies Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes: a. maintenance.

Electronic Communications

Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages. You can unsubscribe at any time from receiving commercial electronic messages by following the “unsubscribe” instructions in the messages we send.

Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products or services we provide to you, or if you contact us with an inquiry. We cannot guarantee that information that we send to or receive from you over the Internet will not be intercepted.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy. Contact Information If you have any questions, concerns or complaints, you can contact our privacy officer, Wayside press, at:

sales@waysideco.ca (800) 663-6432 3304 33rd St Vernon BC